Regarding the handling of a recent batch of defective small specification pipe clamp valve rubber hoses
Recently, some customers have reported that out of over 100 DN50-DN80 rubber hoses they have purchased, more than a dozen have a very short service life,
Our quality assurance personnel immediately conducted a surprise inspection of the rubber hose production and found that the production personnel of this batch of small-sized rubber hoses have not strictly followed the production process recently,
During the pressure and insulation stage, if the vulcanization time is not up to standard, the rubber hose is taken out, resulting in immature vulcanization and inability to achieve the expected performance.
Subsequently, we immediately checked the inventory of 681 small specification pipe clamp valve rubber hoses produced by the personnel. In order to prevent defective products from entering the market, our company decided to damage all 681 rubber hoses.
In addition, corresponding penalties shall be imposed on production personnel and quality inspectors involved.
Finally, free replacement of relevant products based on customer feedback.
2020.08.13